Verified third-party Certificates of Analysis are available for every product currently listed in the Vyzo Labs catalog.
Vyzo Labs

Legal

Refund Policy

All sales final

Due to the nature of laboratory research products, all sales are considered final once an order has shipped. Opened, used, or otherwise compromised research material cannot be returned.

Damaged, incorrect, or incomplete orders

If an order arrives damaged, incorrect, or incomplete, contact support within 48 hours of delivery with the order number and photographs where applicable. Eligible issues are reviewed individually and, if approved, Vyzo Labs may provide a replacement or other appropriate resolution.

Cancellation

An order may be canceled only while it is still awaiting preparation. Orders cannot be canceled after they have been processed for shipment. Cancellation requests should be sent to support@shopvyzo.com as soon as possible after ordering.

Refund method and processing

Approved refunds are issued to the original payment method used for the order. The time for funds to appear depends on the issuing bank or card network.

Shipping charges and sales tax

Shipping charges and any sales tax applied to an order are shown at checkout. Where a refund is approved, applicable tax collected on the refunded amount is returned with it.

Non-refundable circumstances

Refunds are not provided for orders refused at delivery, for addresses entered incorrectly by the customer, or for material handled or stored outside the conditions listed on the product page and label.

To report an issue, email support@shopvyzo.com or call (843) 640-5401.

For Research Use Only

For research use only. Not for human consumption. Products sold by Vyzo Labs are intended exclusively for lawful laboratory and in vitro research. Not intended for human or veterinary use. Not intended for therapeutic, diagnostic, or other non-research purposes, nor for the diagnosis, treatment, prevention, or cure of any disease.