Refund Policy

Due to the nature of laboratory research products, all sales are considered final once an order has shipped.

If your order arrives damaged, incorrect, or incomplete, please contact support within 48 hours of delivery. Eligible issues will be reviewed individually, and if approved, Vyzo Labs may provide a replacement or other appropriate resolution.

Orders cannot be canceled after they have been processed for shipment.

To report an issue, email support@shopvyzo.com.